Privacy Policy

Last updated: 5 July 2026

This Privacy Policy explains how we collect, use, share and protect personal data when you use FixFinder (“FixFinder”, “we”, “us” or “our”), a UK directory that helps people find and contact local garages and mechanics. We are committed to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are (data controller)

FixFinder is operated by Smart Path IT Ltd, trading as “FixFinder” (Company No. 16935628), whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, England. Smart Path IT Ltd is the data controller responsible for your personal data.

[CONFIRM] Please verify that FixFinder is operated by Smart Path IT Ltd and that the company number and registered office above are correct before publication.

If you have any questions about this policy or how we handle your personal data, you can contact us at [email protected] [CONFIRM email].

2. Personal data we process

Depending on how you interact with FixFinder, we may process:

  • Business listing data. Information about garages and mechanics, such as business name, address, postcode, telephone number, website and business type. This is compiled from publicly available sources. Where a business is a sole trader, some of this information may constitute personal data.
  • Enquiry and contact details. If you contact us or a listed business through details provided on FixFinder, we may process your name, email address, telephone number and the content of your message.
  • Partner / garage account data. If you register for an account or claim a listing, we process account details such as your name, email address, telephone number, business information and login credentials.
  • Cookies and analytics data. Information about how you use the site, such as pages visited, device and browser type, and approximate location derived from your IP address. See the Cookies section below.

3. Lawful bases for processing

We rely on the following lawful bases under UK GDPR:

  • Legitimate interests. To operate and maintain the directory, including compiling and displaying business listings from publicly available sources, so that people can find and contact local garages and mechanics. We balance these interests against your rights and freedoms.
  • Consent. For non-essential cookies and analytics, and for any optional marketing communications. You can withdraw consent at any time.
  • Contract. To create and manage partner or garage accounts and provide the services associated with a claimed listing.
  • Legal obligation. Where we must process data to comply with the law.

4. How we share data

We do not sell your personal data. We share data only with trusted service providers who process it on our behalf and under our instructions, including:

  • Hosting and infrastructure providers who store and serve the website.
  • Analytics providers who help us understand how the site is used.

These processors are bound by contract to protect your data and may only use it for the purposes we specify. We may also disclose data where required by law or to protect our legal rights.

5. Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected. Business listing data is retained for as long as the listing remains part of the directory. Enquiry details are kept for as long as needed to handle your enquiry and for a reasonable period afterwards. Account data is retained while your account is active and for a reasonable period after closure to meet legal and administrative requirements, after which it is deleted or anonymised.

6. Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you;
  • Request rectification of inaccurate or incomplete data;
  • Request erasure of your personal data in certain circumstances;
  • Object to processing based on our legitimate interests;
  • Request restriction of processing in certain circumstances;
  • Request data portability where applicable;
  • Withdraw consent at any time where we rely on consent.

To exercise any of these rights, please contact us at [email protected].

7. Listed businesses

If your business is listed on FixFinder, you can claim, correct or request removal of your listing at any time. Please see our Contact page for details on how to do this. We will action reasonable requests promptly.

8. Cookies

FixFinder uses cookies and similar technologies. Essential cookies are required for the site to function and do not need your consent. Non-essential cookies, such as those used for analytics, are only set with your consent, which we request through our cookie banner. You can change or withdraw your cookie preferences at any time through your browser settings or the cookie banner. Analytics help us understand how the directory is used so we can improve it.

9. How to complain

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve them. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Telephone: 0303 123 1113

[CONFIRM: ICO registration number] Our ICO registration number will be added here once confirmed.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. This policy is governed by the laws of England and Wales.

11. Contact us

For any privacy-related questions or requests, contact us at [email protected].